Returns & Exchanges

Aje offers a seamless return and exchange process for items returned within 14 days of delivery, provided they are in original condition with all tags attached. We are committed to ensuring your luxury shopping experience remains effortless from purchase to return.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags, garment bags, and protective seals are intact.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to the designated courier drop-off point and retain your tracking receipt until your refund or exchange is processed.